Terms and Conditions

Last updated: September 12, 2025

Acceptance of Terms

By accessing and using plenarionvex's website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

This agreement is legally binding between you and plenarionvex Financial Planning Pty Ltd, governing your use of our consultation services and website.

Definitions

For the purposes of these Terms and Conditions, the following definitions apply:

  • "Service" refers to the financial planning consultation services provided by plenarionvex, including analytical reviews and planning guidance
  • "User" or "Client" refers to any individual who accesses our website or subscribes to our consultation services
  • "Content" includes all text, graphics, images, data, and materials available through our website and services
  • "Company", "we", "us", or "our" refers to plenarionvex Financial Planning Pty Ltd

Use of Service

Our consultation services are provided subject to the following terms and conditions:

Eligibility

You must be at least 18 years of age and legally capable of entering into binding contracts to use our services.

18+ only

User Responsibilities

By using our services, you agree to:

  • Provide accurate and complete information during consultations
  • Use our services only for lawful purposes and in accordance with these terms
  • Respect intellectual property rights and maintain confidentiality of proprietary information
  • Pay all applicable fees on time and maintain current payment information

Prohibited Uses

You may not use our services to:

  • Engage in any fraudulent, abusive, or illegal activity
  • Attempt to gain unauthorised access to our systems or other users' information
  • Distribute malware, viruses, or other harmful computer code
  • Violate any applicable laws or regulations
  • Impersonate another person or entity or provide false information

Intellectual Property

All content, materials, and intellectual property on our website and in our services remain the exclusive property of plenarionvex Financial Planning Pty Ltd or our licensors.

You may not reproduce, distribute, modify, or create derivative works from our content without written permission.

Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which governs the collection and use of your personal information. Privacy Policy

Disclaimers

Our services are provided "as is" without warranties of any kind, either express or implied.

We disclaim all warranties, including merchantability, fitness for a particular purpose, and non-infringement.

All services are provided subject to our disclaimer and terms of service, available on our website. Disclaimer

Limitation of Liability

To the maximum extent permitted by law, plenarionvex Financial Planning Pty Ltd shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

Our total liability to you for any claims shall not exceed the amount paid by you for our services in the 12 months preceding the claim.

Indemnification

You agree to indemnify and hold harmless plenarionvex Financial Planning Pty Ltd from any claims, damages, or expenses arising from your use of our services or violation of these terms.

Dispute Resolution

We are committed to resolving disputes fairly and efficiently:

Arbitration

Any disputes arising from these terms or our services shall be resolved through binding arbitration in accordance with Australian arbitration rules.

Arbitration proceedings will be conducted in New South Wales, Australia, and governed by Australian law.

EU Online Dispute Resolution

European Union residents may access the Online Dispute Resolution platform for consumer disputes.

Access ODR Platform: https://ec.europa.eu/consumers/odr/

Termination

Either party may terminate the service agreement with 30 days' written notice. We reserve the right to terminate immediately for violation of these terms.

Upon termination, your access to our services will cease, and any outstanding fees become immediately due and payable.

Governing Law

These terms are governed by the laws of New South Wales, Australia, and any disputes will be subject to the jurisdiction of Australian courts.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website.

Your continued use of our services after any changes constitutes acceptance of the modified terms.

Severability

If any provision of these terms is found unenforceable, the remaining provisions will continue in full force and effect.

Entire Agreement

These terms, together with our Privacy Policy and other referenced policies, constitute the entire agreement between you and plenarionvex Financial Planning Pty Ltd.

Contact Information

For questions about these Terms and Conditions, please contact us:

Email: contact@plenarionvex.com

Phone: +61 914 407 229

Level 12, 345 Collins Street, Melbourne VIC 3000